Power Automate - Datal Loss Prevention error when connecting to Outlook

Question

Power Automate - Datal Loss Prevention error when connecting to Outlook

Brandon Syma 20 Microsoft Employee

When trying to connect power automate to Outlook for new workflow working off email trigger, receive the following error:

Brandon Syma 20 Reputation points Microsoft Employee

2026-07-28T18:22:33.0666667+00:00

[Moderator note: Personally Identifiable Information removed]
Ruby-N 13,325 Reputation points Microsoft External Staff Moderator

2026-07-30T16:57:47.6433333+00:00

Good day Brandon,

I hope everything is going well on your end.

I am following up on the support thread that has been discussed and wanted to check whether the information shared in my previous response helped address the issue you were experiencing.

If you are still encountering any issues or have additional questions, please feel free to reach out at any time. I would be happy to assist further as needed.

Additionally, ensuring that everything is functioning as expected and that your experience remains smooth is a top priority.

Thank you again for your collaboration throughout the troubleshooting process. I look forward to hearing from you soon.

Answer accepted by question author

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Your answer

Brandon Syma 20 Reputation points Microsoft Employee

2026-07-28T18:22:33.0666667+00:00

[Moderator note: Personally Identifiable Information removed]
Ruby-N 13,325 Reputation points Microsoft External Staff Moderator

2026-07-30T16:57:47.6433333+00:00

Good day Brandon,

I hope everything is going well on your end.

I am following up on the support thread that has been discussed and wanted to check whether the information shared in my previous response helped address the issue you were experiencing.

If you are still encountering any issues or have additional questions, please feel free to reach out at any time. I would be happy to assist further as needed.

Additionally, ensuring that everything is functioning as expected and that your experience remains smooth is a top priority.

Thank you again for your collaboration throughout the troubleshooting process. I look forward to hearing from you soon.

Answer 1

Good day Brandon,

Thank you for sharing your concern.

This issue isn't related to Classic Outlook for Windows. It is caused by your organization's DLP policy, which is blocking Power Automate from using the Outlook.com connector.

If you're using a work or school mailbox, please try the Office 365 Outlook connector instead, as it may be allowed by your organization's policy.

User's image

If the same issue occurs after switching to the Office 365 Outlook connector, the connector may also be restricted by the current DLP configuration.

In that case, please contact your organization's IT administrator and ask them to review the DLP policy mentioned in the error message.

I hope this helps clarify the cause of the issue and the available next steps. If you have any questions or need further support, please don’t hesitate to reach out at any time.

Thank you for your patience and understanding.

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