My main microsoft acount got stolen and now has a @bibimail.net mail that has my codes and i cant fix it

Hi Alexandre Delgado

I’m sorry you’re going through this. I understand how concerning it is to see an ******@bibimail.net address receiving verification codes for your Microsoft account.

The unfamiliar address suggests that the security information on the account may have been changed. However, the domain alone does not confirm who accessed the account.

Please take the following steps:

• Run a full antivirus or malware scan on the device you normally use before changing or resetting the password.
• Follow Microsoft’s official guidance for recovering a hacked or compromised account.
• If you do not recognize the verification address, use the Microsoft account Sign-in Helper.
• If you are directed to the recovery form, provide as much accurate information as possible, such as previous passwords, Microsoft services used, Xbox or billing information, and exact Outlook or Hotmail contacts and email subject lines. Please review Microsoft’s guidance for completing the account recovery form.

Please note that this is a user-to-user support forum. Moderators, contributors including external Microsoft employees cannot directly intervene in Microsoft product features or access back-end systems. Our role is limited to providing technical guidance on reported issues, requests, or ideas only.

I hope the official recovery process helps you regain access to your account.

Since this is a public forum, we will hide your personal identifiable information, and I have sent that image of yours containing your personal identifiable information in a private message so we can work together to resolve the issue. Also, please check your private message in case you want to share another screenshot to avoid leaking your PII by click on the Private Message button as show below

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