Trusted Signing identity validation stuck "In Progress" for 2 weeks (Public/organization)

Luca Levivne 0 Reputation points
2026-07-26T15:53:03.72+00:00

Our Trusted Signing identity validation has been stuck on In Progress for ~2 weeks, well past the stated 3–7 business day SLA. No email, no request for more info, no status change.

This is about the Trusted Signing account identity validation — NOT code-signing a file or e-signatures.

Account details:

  • Trusted Signing account: P1DriveLLC
  • Resource group: P1
  • Region: East US
  • Subscription ID: 162704d4-793e-4c98-a248-16e58e182dde
  • Organization: P1 Software LC
  • Identity type: Public
  • Status: In Progress (~2 weeks, no movement)

Question: Can the Trusted Signing team review and advance this validation, or tell me what's blocking it? Is there a pending action on my side (e.g., an email verification I didn't receive)?

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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