How do I contact people in the Live account / password group at microsoft?

Please note that this is a user-to-user community. As moderators, I have limited access to internal development details. My role is to direct users to the appropriate support channels and resources. While I cannot provide backend analysis, I will do my best to assist you within my responsibilities.  

Hi Bob Jest

Please reply with only these details so the issue can be scoped correctly:

• Is this a personal Outlook.com/Hotmail/Live Microsoft account, or a work/school account?
• Can you still sign in, or are you blocked at the password/reset screen?
• Are you trying to recover access, or submit feedback about the forced reset policy?

Also follow these steps:

1) If this affects your ability to sign in, use the Microsoft account Sign-in Helper first

Go to Microsoft account sign-in helper | Microsoft Support

2) If you are being asked to reset the password, follow the official reset path

Use Microsoft’s password reset guidance here: Reset a forgotten Microsoft account password | Microsoft Support

3) If you cannot access the verification methods, use the recovery form

Please fill in the ACSR form. Before submitting the form, gather details only the account owner would know, such as:

• Previous passwords
• Microsoft services used with the account
• Outlook.com contacts
• Exact email subject lines
• Xbox, Skype, or other Microsoft account details, if used

4) If you want to provide feedback about forced password resets

• Visit Contact - Microsoft Support (Only chat support is available for personal account)
• Type a brief description of your issue in the search box 
• Scroll down to the bottom > select Sign in to contact support 
• Log in to another available personal Microsoft account.  
• Under Products & Services, select "Other Products"; Under Categories, select "Manage account security", and click Confirm. 
• Click "Chat with a support agent in your web browser" (during business hours)

I hope this helps. Thank you for understanding.