Apple Microsoft 365 in the amount of $99.99 was charged to my credit card twice ie duplicate charge on 04/22/2026 please credit my card for $99.99

Robert Primeau 20 Reputation points
2026-07-22T19:44:58.29+00:00

Apple Microsoft 365 in the amount of $99.99 was charged to my credit card twice ie: duplicate charge on 04/22/2026 please credit my card for $99.99

Microsoft 365 and Office | Subscription, account, billing | Other | Other
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Jonathan Deives 81,520 Reputation points Independent Advisor
2026-07-22T20:17:39.49+00:00

The subscription purchased through third party store is not managed by Microsoft. When the purchase is made through the Apple Store, all management (payment, status, activation, and support) is the responsibility of Apple Store support, and Microsoft does not have internal access to view or fix these subscriptions.

As stated in the article below:
https://support.microsoft.com/account-billing/manage-your-microsoft-365-subscription-purchased-through-a-third-party-44749f45-4c0b-5d41-a73f-7634b8d2a763

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