My Surface pro 7 will not boot.

Try these steps in order:

1. Disconnect everything from the Surface.
   • Remove USB drives, SD cards, external monitors, Surface Dock, Type Cover, and any other accessories.
   • Then try turning it on again.
2. Connect the correct Surface power supply and charge it.
   • Plug in the power supply designed for the device.
   • Let it charge for at least 15 minutes.
   • Then close and reopen the lid or keyboard and press the power button.
3. Try the display wake shortcut.
   • If a keyboard is connected or integrated, press Windows logo key + Ctrl + Shift + B.
4. Force a restart.
   • Press and hold the power button for about 20 seconds until the Surface shuts down and restarts, then release it when the Windows logo appears.
5. If it still only shows the logo briefly and does not boot, reset it with a USB recovery drive.
   • Shut down the Surface.
   • Insert the USB recovery drive.
   • Press and hold volume-down, then press and release power.
   • When the Surface logo appears, release volume-down.
6. If Windows starts after recovery, install the latest Surface and Windows updates.
7. If Windows still does not start, use a service option.
   • Microsoft support options include sending the device to Microsoft, finding in-person support where available, or self-repair for technically experienced users.

References

• Surface won’t turn on or start
• Surface turns on but is stuck on a logo screen
• Surface turns on but is stuck on the Recovery screen