double billing and unintentional multiple accounts?

jon cornelius 0 Reputation points
2026-07-20T01:25:35.9266667+00:00

My bank statement says I have been billed twice for 365. I may have two accounts unintentionally. How do I rectify, reduce to one account and get a refund? The most recent transaction was today and the previous one June 26th of this year.

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
0 comments
Answer recommended by moderator
jon cornelius 0 Reputation points
2026-07-20T01:38:56.8033333+00:00

please accept my apologies. we have discovered an error in our understanding and no longer believe we have been charged twice

Was this answer helpful?

0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.