HOW TO CHANGE THE BIRTHDATE?

Leesha Gopwani 0 Reputation points
2026-07-18T18:55:57.6766667+00:00

okay so Microsoft thinks I am a child, but I am not but it is constantly asking for consent of parents and unfortunately, I don't have the password for my parental control no one has it even from my family what should do in this situation????? also I can't even get the code.

Microsoft 365 and Office | Microsoft Family Safety | Other | Other
Microsoft 365 and Office | Microsoft Family Safety | Other | Other

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

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  1. Jeronimo Fuerte 45,750 Reputation points Independent Advisor
    2026-07-18T19:33:05.96+00:00

    Sorry to hear that you are having this issue. Microsoft support agents are not able to manually change personal Microsoft account or Microsoft Family Safety settings for you. In a Microsoft family group, the family organizer is the administrator and can add or remove members and manage permissions. If the affected account depends on parental consent or family settings, the family organizer will need to recover their Microsoft account first, then manage the consent/settings or remove you from the current family group so you can be added to a different one.

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  2. Sameer Sethar 0 Reputation points
    2026-07-18T19:26:05.34+00:00

    Check that you're signing in with the correct email and password. If you can access the parent account, you can remove the parental controls or detach your account from Microsoft Family Safety. If you can't access the parent account, try recovering it using the "Forgot password" option.

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