Companion Apps

Steven Palma 20 Reputation points
2026-07-16T19:58:53.6233333+00:00

In files app if the open location isn't turned on then the app is pretty much useless for me.

Microsoft 365 and Office | Other
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Answer accepted by question author
Norah-L 10,740 Reputation points Microsoft External Staff Moderator
2026-07-17T02:45:05.0066667+00:00

Hello Steven,

I understand that the Files app is not working as expected because the Open location feature is unavailable or disabled. To better understand the issue, could you please provide a few more details?

  1. Are you using the Files app on Windows, Android, iPhone/iPad, or another platform?
  2. What do you mean by Open location? Could you share a screenshot of the setting? For your privacy, please hide or blur any personal information before posting the screenshot.
  3. Is the option missing, greyed out, or turned off automatically?
  4. Do you receive any error message when trying to enable or use it?

I look forward to your response so we can better understand the issue and determine the most appropriate next steps.

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