Account hacked

Munish Kumar Munish Kumar 20 Reputation points
2026-07-13T23:51:53.42+00:00

My account got hacked and the hacker discord (PII Removed)

Hacked my account and now he changed the recovery email and everything

The email address was (PII Removed) ****@gmail.com but he changed it

I had many games on it and any help would good So Pls give me my account back

Outlook | Web | Outlook.com | Account management, security, and privacy

Answer accepted by question author
Darhyl Amizola 50,040 Reputation points Independent Advisor
2026-07-14T00:33:26.76+00:00

Hey there! Nice to meet you!

I'm sorry you are experiencing this.

Since the security info has been replaced by the hacker, I'm afraid there is no other working method to recover the Microsoft account, and Microsoft Support cannot help either.

Thank you for your understanding.

Best regards,

Darhyl

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  1. Darhyl Amizola 50,040 Reputation points Independent Advisor
    2026-07-15T16:50:53.96+00:00

    I understand your frustration.

    Unfortunately, there is nothing that can be done to recover the account once the hacker was able to modify the account's security info.

    Please be advised that Microsoft Support will not be able to assist you with manual recovery, unblock, and escalation for this case, as stated in this article, that they are not permitted to send password resets, access, or even change any details on the account:

    https://support.microsoft.com/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42

    Moving forward, please check this link for more information on how to secure your account and to prevent hacking incidents:

    https://support.microsoft.com/accounts-billing/manage/how-to-help-keep-your-microsoft-account-secure

    Best regards,

    Darhyl

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