Unable to Recover Restricted LinkedIn Account – Stuck in Persona Verification Loop

2026-07-12T11:58:18.4266667+00:00

Hello,

I need help recovering my LinkedIn account.

My account was temporarily restricted, and LinkedIn requires me to verify my identity using Persona.

For the past 3 days, I have tried multiple times using valid Indian government-issued IDs:

  • Aadhaar (e-Aadhaar)
  • PAN Card (Physical)
  • Voter ID (e-Voter ID)

I uploaded clear images of both the front and back of each document and completed the selfie verification. Persona processes the verification for about 10–20 seconds and then always returns:

"Couldn't verify photos. Make sure your ID details are clear to read."

The documents are clear and readable.

I have also tried:

  • Different internet connections
  • Different devices
  • Different lighting conditions
  • Multiple verification attempts

Unfortunately, I cannot contact LinkedIn Support because every "Contact Us" page redirects me to the LinkedIn login page. Since my account is restricted, I cannot sign in, so I am stuck in an endless loop.

This is my primary LinkedIn account, and I would like to recover it instead of creating a new one.

Could someone please advise how I can reach LinkedIn Support or have my case manually reviewed?

Thank you.

[Moved from Microsoft 365 and Office | Other]

Microsoft 365 and Office | Other
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  1. shahd ahmed 0 Reputation points
    2026-09-10T20:47:14.6166667+00:00

    If you found any solutions could you tell me please

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