A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Unable to log in to authenticator.
Iain Law
5
Reputation points
I have recently changed my mobile phone, and I'm trying to access the authenticator app. However, I'm unable to do so as I appear to be stuck in a login loop.
When I attempt to log in, I'm asked to confirm a two-digit code which I cannot do due to having no access to my old mobile phone. I try the alternative login using other email addresses to get codes, it allows me to do this and I reset my password. But when I try to log back in, it does not allow me to use my password and I keep having to get codes which then times out due to doing it too many times per day. What am I doing wrong?
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
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