Sound does not work on my windows 11 lap top

Richard Wachal 20 Reputation points
2026-07-11T23:47:10.1933333+00:00

Sound does not work on my windows 11 laptop speakers but is fine when I connect to bluetooth speakers or plug in headphones

Windows for home | Windows 11 | Devices and drivers
0 comments No comments

Answer accepted by question author
Estrella721 46,025 Reputation points Independent Advisor
2026-07-12T00:23:45.88+00:00

Please try the following methods that usually fix audio issues:

Run the Audio Troubleshooter:

  1. Right-click the speaker icon on your taskbar
  2. Select "Troubleshoot sound problems,"
  3. Follow the onscreen instructions.

Use an older driver or uninstalling then reinstalling the driver:

  1. Press the Windows key + X and select Device Manager.
  2. Expand Sound, Video, and Game Controllers.
  3. Right-click on your audio driver(Realtek HD Audio, AMD High Definition Audio, etc.)and choose Update driver.
  4. Choose "Browse my computer for driver software"
  5. Click "Let me pick from a list of available drivers on my computer."
  6. Select an older driver from the list and click 'Next.'
  7. Follow the onscreen instructions.
  8. if the problem continues, repeat 1-3 and hit uninstall device instead.
  9. Restart your computer(not shutdown) then check if the issue is resolved.

Enable Windows Audio:

Press the Windows key + R, type services.msc and press Enter.

Scroll through the list and double-click "Windows Audio."

Click the "Start" or 'Restart' button to enable Windows Audio.

Double Click Windows audio, Choose Automatic from the Startup type, click Apply then Ok.


If the issue pesists, what is the make and model of your device?

In the search bar, type MSINFO32 and hit Enter.

Please share a screenshot of that window.

When did the issue start and what changes made to your computer before this issue?

Was this answer helpful?

1 person found this answer helpful.

0 additional answers

Sort by: Most helpful

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.