Trouble Changing account administrator

Question

Trouble Changing account administrator

Andrew Clark 20

I purchased Microsoft 365 with my Lenovo Yogi. I used my business email and that is my default administrator . However, I wish to change it to my personal email address and make that the administrator but I am having trouble and is appears not to want to allow me to make the change.

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Answer 1

EmilyS726 267.9K Independent Advisor

Did you set up with a business account from out of box? Is this Windows 11 Pro? Did you choose the "set up for work or school" and then log into your business email address that way?

This bit of the info is important, as if it is, your computer is Entra domain joined, and you don't have local admin right. Admin right is from the domain/network admin user in the business tenant. Not the end of the world, but just needs to use a different method around it. Let me know if you can confirm this first.

Andrew Clark 20 Reputation points

2026-07-10T21:46:17.68+00:00

I bought from Lenovo when I purchased the Yogi. I used my business email but I am retiring. It's a personal laptop - my business not involved
EmilyS726 267.9K Reputation points Independent Advisor

2026-07-10T21:50:49.72+00:00

Ok, but that doesn't fully answer my questions -

Is this Windows 11 Pro?

Did you choose the "set up for work or school" and then log into your business email address that way?
Andrew Clark 20 Reputation points

2026-07-10T22:02:19.01+00:00

Windows 11 Home - i set up for home i managed to switch the account to primary on a personal outlook account