Hi,
I'm on a Microsoft 365 consumer account and use the Lists app (lists.live.com). I've never created a SharePoint site directly on this account - only lists through the Lists app.
Issue: When I try to access lists.live.com (the home page, not just one specific list), I get:
"Sorry, something went wrong - This page is no longer available."
The URL I land on is:
https://lists.live.com/_layouts/15/error.aspx?ErrorText=This%20page%20is%20no%20longer%20available%2E&IsDetailsShown=True&ErrorCorrelationId=[varies each time]
Troubleshooting already tried (no change):
- Incognito/private browsing
- Clearing cache and cookies
- Multiple browsers
- Confirmed OneDrive storage is at 0% used
- Confirmed subscription is active (free consumer plan, always has been)
Since this happens on the Lists home page itself (not just one list), it seems like the hidden personal SharePoint/OneDrive-backed site behind my account for Lists may be in a broken or deprovisioned state, rather than an issue with a single list.
Has the status of the backend Lists/SharePoint provisioning for my account changed, and how can I restore access to my list?
Thank you!