After download WhatsApp for Windows, MS do not recognize my PC or claim it is offline and cannot verify

ronencohen-3165 20 Reputation points
2026-07-09T11:26:41.7066667+00:00

I downloaded the WhatsApp application for my PC.
When trying to install it, I get the message below:messege 1

Right after, I get another message:messege 2

I have a high-speed connection working all the time, and a paid Microsoft 365 Personal Classic license renewed on April.
I use my past company work computer running on Win 10 Pro Ver 20H2 OS build 19042.1706

The WhatsApp used to work on my PC and suddenly stopped working due to MS problems with no ability to reinstall as stated above.
WhatsApp Web works fine, including the phone
Any suggestions on how to solve this?
Thank you

Microsoft 365 and Office | Other
0 comments No comments

Answer accepted by question author
SD - IA 179.6K Reputation points Independent Advisor
2026-07-10T09:26:20.1233333+00:00

Thank you. It might be an issue from the developer's end too.

To help others with the same issue, please press Yes below the first post, have a great day!

Was this answer helpful?

2 people found this answer helpful.
0 comments No comments

5 additional answers

Sort by: Newest
  1. ronencohen-3165 20 Reputation points
    2026-07-10T04:08:38.3033333+00:00

    I did not have any problems with other Apps or program installation.

    I thought it may be related to the fact it was once a company computer using business account and now it is a private computer using a home account.

    Perhaps the past and the previous Admin status has something to do with it.

    Anyhow, many thanks again for your help 🙏

    Was this answer helpful?

    0 comments No comments

  2. SD - IA 179.6K Reputation points Independent Advisor
    2026-07-10T03:09:46.62+00:00

    Perfect, thanks, Ronen.

    The answer to your question might be related to something from Meta aka developer.

    Are you able to install any other apps?

    Was this answer helpful?

    0 comments No comments

  3. ronencohen-3165 20 Reputation points
    2026-07-09T17:08:25.3033333+00:00

    Hi
    The installation worked very well, and the WhatsApp is up and running. Thank you very much for the quick support!!
    Any idea why it was necessary to use the package manager?
    Do I need to do something to prevent that from recurring?

    Best

    Was this answer helpful?

    0 comments No comments

  4. Deleted

    This answer has been deleted due to a violation of our Code of Conduct. The answer was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.


    Comments have been turned off. Learn more

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.