The attacker replaced all recovery methods with a Russian email address.

Shankar G 5 Reputation points
2026-07-09T10:49:14.05+00:00

My Microsoft account was taken over months ago. The attacker replaced all recovery methods with a Russian email address. The recovery form has failed repeatedly. I still control the original Gmail sign-in address but have forgotten previous passwords, account creation details, billing records, and other proof of ownership. Can my case be escalated to the Account Recovery/Data Protection team for investigation?

Microsoft Security | Microsoft Authenticator

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