shared microsoft 365 family subscription only got 5gig storage

Gary Martin 20 Reputation points
2026-07-08T06:48:34.4966667+00:00

i have recently got a family subscription. i have shared it with a family member but the onedrive space remains 5gig instead of 1TB. I have done the recommended things suggested online, like removing member and re-inviting them but no solution.

Microsoft 365 and Office | OneDrive | For home | Other
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GsN5034 - IA 77,270 Reputation points Independent Advisor
2026-07-08T07:30:21.1566667+00:00

Hello, thank you for reaching out to Microsoft Q&A.

Try this workaround:

https://account.microsoft.com/services

Sign in to the Microsoft account using the Family Organizer account on the link above, turn off auto-renewal (Recurring payment) for the Office 365 subscription, wait an hour or two, and then turn auto-renewal back on. This may enable the 1 TB of storage for all family users shared under the subscription.

This workaround has helped several users before, so please see whether it works for you as well.

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