shared microsoft 365 family subscription only got 5gig storage

Gary Martin 20 Reputation points
2026-07-08T06:48:34.4966667+00:00

i have recently got a family subscription. i have shared it with a family member but the onedrive space remains 5gig instead of 1TB. I have done the recommended things suggested online, like removing member and re-inviting them but no solution.

Microsoft 365 and Office | OneDrive | For home | Other
0 comments
Answer accepted by question author
GsN5034 - IA 77,265 Reputation points Independent Advisor
2026-07-08T07:30:21.1566667+00:00

Hello, thank you for reaching out to Microsoft Q&A.

Try this workaround:

https://account.microsoft.com/services

Sign in to the Microsoft account using the Family Organizer account on the link above, turn off auto-renewal (Recurring payment) for the Office 365 subscription, wait an hour or two, and then turn auto-renewal back on. This may enable the 1 TB of storage for all family users shared under the subscription.

This workaround has helped several users before, so please see whether it works for you as well.

Was this answer helpful?

1 person found this answer helpful.
0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.