My account was hacked and now I cant get it back

Arian Delic 20 Reputation points
2026-07-06T14:00:14.1266667+00:00

A while back ago my Microsoft along with my Minecraft account was hacked. The hacker changed the password and email address which meant I had no way to get it back. Ive made this account, the one I'm typing this message on, with the email that was hacked. I am hoping to get in contact with someone to help me retrieve the account.

Windows for home | Windows 11 | Accounts, profiles, and login
0 comments
Answer accepted by question author
DaveM121 933.9K Reputation points Independent Advisor
2026-07-06T14:32:41.34+00:00

Account recovery is an online automated process, even if you are able to contact Microsoft Support, they cannot recover your account, they can only refer you to the account recovery form.

This forum is just a user to user account and no-one here has any account access, I wish I had better news,, when a Microsoft account is hacked, if the hackers change the associated data like the Email, then that account is usually no longer recoverable, try using the process they provide on this link to recover a hacked account, if this process is not successful, sadly, that account cannot be recovered.

https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245

Was this answer helpful?

1 person found this answer helpful.
0 comments

0 additional answers

Sort by: Most helpful
Most helpful Newest Oldest

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.