A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
Artifact Signing Validation Completely Broken - Portal Blocks All Ticket Creation - Need Immediate Escalation
This situation is unacceptable.
I have been trying for over 3 weeks to validate my
company for Artifact Signing. The validation fails repeatedly with zero explanation or error details.
I have followed every single suggestion:
- Verified ID + AU10 multiple times
- Same Entra account everywhere
- Correct roles and permissions
Despite this, it stays in Failed status and I’m forced to delete and retry.
The Azure portal support UI is broken — it does not show the "Contact support" tab or "Create a support request" button. It only loops me to Q&A or useless troubleshooters.
I have already tried all the steps suggested in previous replies. They do not work.
@Microsoft Artifact Signing team / Moderators:
Escalate this immediately and create a proper support ticket for me. I expect a real case number and direct follow-up by email.
No more generic advice. This product and support experience is extremely poor.