for peoplesoft excel_to_ci add ins are not visible in office ltsc 2024

Hi @Amrut Patil

Based on your description, I understand that you are facing an issue with the PeopleSoft ExcelToCI (Excel to Component Interface) utility, where the add-in/ribbon tabs are not visible in Microsoft Office LTSC 2024. This occurs even after you attempted to enable the ribbon via the Excel Options menu. Interestingly, on the same Windows Server 2022 OS, the utility works perfectly with Office 2016 (though that version is not supported by your PeopleSoft application).

You also asked whether the architecture of Office LTSC and a regular Office setup are the same.

Here is the technical breakdown regarding the architectural differences and how to resolve the visibility issue for ExcelToCI in Office LTSC 2024:

While both Office LTSC 2024 and regular Microsoft 365 Apps share the same core engine and installation technology (Click-to-Run), they are not completely identical.

• Office LTSC (Long-Term Servicing Channel) is a locked-in, perpetual license model designed for regulated devices. It strictly enforces advanced, hardened security default baselines and disables certain dynamic web-based features.
• Because ExcelToCI relies heavily on legacy VBA macros, internal automation, and occasionally older COM/ActiveX components, the aggressive security postures natively applied to Office LTSC 2024 often block the add-in from initializing, causing the custom ribbon to remain hidden.

-Please verify whether your new Office LTSC 2024 installation is 64-bit or 32-bit. If your PeopleSoft ExcelToCI template or its underlying dependent libraries contain compiled 32-bit components, they will fail to load silently in 64-bit Excel. If your environment is running 64-bit Office, you may need to install the 32-bit version of Office LTSC 2024 to match your legacy infrastructure requirements.

Because LTSC 2024 tightly restricts files coming from network paths or the internet:

1. Close Excel completely.
2. Navigate to your ExcelToCI template file (e.g., ExcelToCI2007.xlsm or similar).
3. Right-click the file and select Properties.
4. At the bottom of the General tab, look for a Security warning saying the file came from another computer. If there is an Unblock checkbox or button, check it and click Apply.

Excel LTSC 2024 will block macro-based ribbons from executing if they are not housed in an explicitly trusted directory.

1. Open Excel and go to File > Options > Trust Center > Trust Center Settings...
2. Go to Macro Settings and temporarily set it to Enable VBA macros (or Disable VBA macros with notification) to see if the block is lifted.
3. Go to Trusted Locations, click Add new location..., and add the path where your ExcelToCI file is stored (for example: PS_HOME\excel or your local working directory). Ensure you check "Subfolders of this location are also trusted".

However, it is recommended to check My Oracle Support (MOS) via the Certifications tab to verify which specific versions of Microsoft Office are certified with your current PeopleTools patch level. If your specific PeopleSoft/PeopleTools version has not yet been officially certified by Oracle to support Office LTSC 2024, the underlying VBA structure in the ExcelToCI sheet may contain obsolete code syntax that the LTSC 2024 compiler rejects. If adjusting the bit version and the Trust Center settings does not surface the add-in, you will need to verify with Oracle support whether an updated ExcelToCI macro template is available for your environment.

I hope this information helps you get the template running smoothly.

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