How to sign up/register for Artifact Signing without a smartphone

Question

How to sign up/register for Artifact Signing without a smartphone

Art Hansen 646

I'm a developer of a C# winforms app developed in Visual Studio (latest 2022 version), have reached the stage of needing to acquire an Authenticode cert and am following the Quickstart: Setup Artifact Signing guide.

My problem is the requirement to use a smartphone/mobile phone to perform ID validation I am physically disabled and unable to use my phone in the required manner.

Is there an alternative mechanism for accomplishing ID validation or a department/organization within Microsoft I could contact?

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Answer 1

Nathan Roberts (SN) 13,616 Student Ambassador Volunteer Moderator

Hey there, Art Hansen

My problem is the requirement to use a smartphone/mobile phone to perform ID validation I am physically disabled and unable to use my phone in the required manner.

For the ID verification process, Microsoft has partnered with AU10TIX who process the identification. The company has said they are committed to accessibility, and have released their accessibility statement here: https://www.au10tix.com/wp-content/uploads/2025/11/AU10TIX-Acessability-Statmenet-November-2025.pdf

If you are having trouble with verifying your identity, due to accessibility, please can you try contacting Azure support through the help and support blade here: https://portal.azure.com/#blade/Microsoft_Azure_Support/HelpAndSupportBlade

Please can you explain why you are unable to use the phone to verify your identity. They may have another process for you. If you are unable to verify your identity because you don't know how to use the phone or struggle to, please ask people who are close as they may be able to help. You can let the community know what you are finding difficult, and we can offer some help on how to get around this, so you are able to use your phone to verify your ID.

Hope this helps,
Nathan

Art Hansen 646 Reputation points

2026-07-08T05:34:15.76+00:00

Thank you for the response and the azure support URL.

The issue is lack of physical capability due t a severe spinal cord injury. I have zero control over the fingers of the left hand and limited control of the right hand fingers. Functionally this means (for example) I can manipulate a mouse and and perform single single key presses on the keyboard but "normal" typing is impossible. So while I understand the mechanics of scanning a QR code or taking a picture with a smartphone/mobile phone and can mentally envision performing those tasks I cannot actually perform the tasks.

I'll see where the azure support URL leads and thanx again.
Art Hansen 646 Reputation points

2026-07-08T05:37:35.69+00:00

unintentional double post & don't find delete option ...
Nathan Roberts (SN) 13,616 Reputation points Student Ambassador Volunteer Moderator

2026-07-08T16:08:47.9266667+00:00

Hey there, Art Hansen

The issue is lack of physical capability due t a severe spinal cord injury. I have zero control over the fingers of the left hand and limited control of the right hand fingers.

I can see where you are coming from, in this situation. I am hopeful that Azure Support may have a workaround for you. Please can you let me know if they did have a workaround, or not?

Just in case, is there anyone close to you who may be able to help?

Thanks,
Nathan