Refund for unintended renewal subscription on Microsoft word

Dear @Gabriel Llante,

To ensure I understand your request correctly and to support you as effectively as possible, I need more specific information from you:

Could you log in Microsoft 365 admin center?

If yes, in Microsoft 365 admin center > Billing > Your products > choose the subscription you want to cancel > Cancel subscription

For further support in refund, I recommend you raising a support ticket. Get support - Microsoft 365 admin | Microsoft Learn

I hope the information shared helps point you in the right direction.

As a moderator, I do not have the tools to investigate your specific account directly, as this is a support forum between users. Moderators and collaborators, including external Microsoft employees, may not directly intervene in the functionality of Microsoft products or access internal systems. Our role is limited to providing technical guidance on reported problems, requests, or ideas. However, I will do my best to guide you as clearly as possible.

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