CO PILOT NOT WORKING

JJ Mueller 0 Reputation points
2026-07-01T23:23:54.9233333+00:00

My co pilot isn't working correctly. In my outlook email it used to help me rewrite my emails. I do not have that option anymore. I cannot copy and paste and email to have it rewrite in the regular copilot. Please help me fix it in my emails. I have 3 email addresses I need it fixed with.

Microsoft 365 and Office | Other
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  1. Manoel Barros 19,630 Reputation points Independent Advisor
    2026-07-02T00:49:38.7333333+00:00

    Hi!

    Generally, Copilot in MS 365 apps is included only with specific subscription plans. It might have expired, or you may have downgraded your subscription. Did you change your subscription recently?

    • If you aren't sure, go to https://account.microsoft.com/services > Check if Microsoft 365 appears in the list > Click Manage > Check the subscription status and type (Basic, Personal, Family, etc.).
    • Test it in Excel and Word as well.

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