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License: Office Home & Student 2021
Belongs to: this address is correct
xxxx-xxxx-xxxx-xxxx- license is correct
We'll add your product key to address is correctChange
You already redeemed this product key on February 21, 2022 (1591 days ago)
How can I install Office?
If you already redeemed this product key, sign in to Microsoft account dashboard with the account used to redeem it and install or reinstall Office.
cannot refresh or reinstall
Error Code:
TokenAlreadyRedeemedBySameMSA
Correlation Id:
85e035be-d15b-431d-8762-a29692465cb4
Timestamp:
2026-07-01T10:53:42.293Z
Alternatively, why not consider a Microsoft 365 Personal subscription?
WHY!!? Because I already paid for this product which worked fine until a few days ago!
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1
Open Word.
At the top right of Word, log out of Office.
Restart (not shut down) your PC, then log back into Office, is your licence then recognised correctly.
2
If not, log into your Microsoft account on this link, is your Office 2021 licence listed correctly there.