Unable to see schedule a teams meeting from my New meeting

Hi @Naidu Muppaneni,

I wanted to provide you with an update regarding the issue you reported with the Teams Meeting add-in in Outlook.

After reviewing the latest information, this behavior has been identified as a service incident on Microsoft's side and is currently being investigated by the engineering team. At this time, there is no indication that the issue is caused by your Outlook configuration or any action taken on your device.

Here is the official information:

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Title: Some users may be unable to schedule Microsoft Teams meetings through the classic Outlook desktop client

Summary of Impact: Some users running Microsoft Teams version 26149.1205.4798.6437 are unable to schedule Microsoft Teams meetings from the classic Outlook desktop client. Although the Teams Meeting add-in appears installed and enabled, it does not display in the Outlook ribbon, preventing direct Teams meeting creation from Outlook. Users with access to the new Outlook client or Microsoft Teams desktop/web apps can still schedule meetings using those alternatives while the issue is being remediated. The incident remains active and is classified as a service degradation (Severity 2).

Current status: We're continuing to expect that the deployment will be complete by the end of Friday, July 3, 2026. Following deployment, we will closely monitor the affected environments over an extended period to confirm that impact has been fully resolved.

Estimated time to resolve: Friday, July 3, 2026

Root cause: A recent service update introduced an incompatibility affecting how the Teams Meeting add-in identifies the appropriate Teams client during initialization in newly configured Outlook environments impact, resulting in impact.

Next update by: Monday, July 6, 2026, at 11:00 AM UTC

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Regarding this issue, since it appears to be related to a broader service incident, you may also consider reaching out to your IT administrator. They will be able to review the latest updates through the Microsoft 365 Service Health Dashboard and, if necessary, engage Microsoft Support for further backend investigation.

As a temporary workaround, Microsoft has indicated that users who have access to New Outlook or the Microsoft Teams desktop application/web may continue using those platforms for creating and managing Teams meetings until the issue has been fully resolved.

Additionally, you may consider submitting feedback directly from within the application. This helps the product team better understand the impact from the user perspective and prioritize improvements. You can typically do this by selecting the "Help" option and then choosing Feedback.

This can help increase visibility of the issue and ensure it is properly captured by the engineering team.

I’m truly sorry for the inconvenience this has caused. Please rest assured that Microsoft engineers are actively working to resolve the issue as quickly as possible. I appreciate your patience, and please feel free to update me if there are any changes or if you need further assistance.

Warm regards,

I would appreciate your assistance in resolving this issue. The Microsoft Teams Meeting Add-in is visible under Outlook Add-ins; however, the Teams Meeting button does not appear when creating a meeting in the Outlook Calendar.Your assistance in restoring the Teams Meeting option in Outlook would be greatly appreciated.

Hello @Naidu Muppaneni,

Thank you for your post and for sharing the screenshot.

To help better understand the issue, could you please check whether the Teams Meeting option is available when using Outlook on the web: https://outlook.office.com/
I would also recommend making sure that you are signed in to both Outlook and the Teams desktop application using the same account.

In the meantime, could you please check whether the "Microsoft Teams Meeting Add-in for Microsoft Office" is enabled in Outlook? You can do this by going to File > Options > Add-ins and checking whether the add-in appears in the list of active add-ins.

If it is not listed as active, at the bottom of the window, next to Manage, select COM Add-ins and click Go. If you see "Microsoft Teams Meeting Add-in for Microsoft Office" in that list, please make sure it is enabled.

It would also be helpful to check whether the add-in has been disabled by Outlook. From the same Add-ins page, change the Manage dropdown to Disabled Items and click Go. If the Teams add-in appears there, please re-enable it.

If possible, could you share screenshots of both the COM Add-ins window and the Disabled Items window? That would help me better understand the current state of the add-in.

For more information about this issue, please refer to this Microsoft's official article: Resolve issues that affect the Teams Meeting add-in for classic Outlook - Microsoft Teams | Microso…

Please also let me know whether the Teams Meeting option appears in Outlook on the web and whether the issue started recently or has always been present. Any additional details you can provide will help me narrow down the cause and guide you more effectively.

Thank you very much for your cooperation, and I look forward to your update.

Best regards,

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