Cannot install Microsoft edge or account on pixel 10 pro smart phone, will not except my password.

On a Pixel 10 Pro, Microsoft Authenticator and other Microsoft apps must be installed from the Google Play Store; Authenticator is not available for PC or Mac and cannot be used without a supported mobile app.

If sign-in keeps rejecting the password and you cannot complete setup because it asks for Authenticator as second verification, use these steps:

1. Install Microsoft Authenticator (Android)
   • Open the Google Play Store on the Pixel 10 Pro.
   • Search for Microsoft Authenticator or use the official link: Get the app.
   • Install the app.
2. Set up the account in Authenticator
   • Open Microsoft Authenticator on the phone.
   • Follow the prompts to add the Microsoft account (personal, work, or school) to the app.
3. Enable passwordless sign-in (optional but recommended)
   • After Authenticator is set up, sign in to the Microsoft account security page: Microsoft account Additional security options.
   • Under Passwordless account, select Turn on.
   • Follow the prompts and approve the request in the Authenticator app.

If the phone shows errors like "Authentication did not complete" or similar when using Authenticator:

• Make sure push notifications are enabled for Microsoft Authenticator and that Google Play Services and Google Play Store are installed and enabled.
• Confirm the device has network connectivity (Wi‑Fi or mobile data).
• Ensure the date and time on the device are correct.
• Verify the app is unlocked and updated to the latest version from Google Play.

If the account is a personal Microsoft account and Authenticator is locked or misconfigured, one proven approach is:

1. Go to https://account.microsoft.com and open Security info.
2. Remove the existing Authenticator app entry.
3. Select Add sign-in method → Authenticator app and set it up again on the Pixel 10 Pro.

If this is a business/organization account and the only admin is locked out because Authenticator cannot be used, self-service recovery may not be possible; in that case, contact Microsoft Support (Data Protection team) via the official customer service phone numbers and have a support ticket raised to restore access.

References:

• Download Microsoft Authenticator
• About Microsoft Authenticator
• How to go passwordless with your Microsoft account
• Troubleshoot problems with Microsoft Authenticator
• Authenticator locked and cannot access at all after replacing phone - Microsoft Q&A
• I have a Micrsoft business account and I am the admin and the only user registered under this account. I can't log in because i have replaced my phone and the authenticator doesn't work. - Microsoft Q&A