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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(102.4, 6%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
My backup spins and stalls the page for 15 seconds and then goes back to normal.
Nobody knows what backup software you are using, or exactly which step in your backup procedure is giving you a problem, unless you tell us.
If I guessed correctly that you are using Windows Backup, here are Microsoft's instructions to Back up and restore with Windows Backup. Follows those instructions are tell us (1) which step is presenting a problem; and (2) what messages you are seeing when the problem occurs.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 10%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJF%3C/text%3E%3C/svg%3E)
Sorry to hear that you are having trouble with this situation. Could you please share more information about what is happening? Are you using the Windows Backup app, OneDrive folder backup, or another backup tool such as File History? Also, are you trying to change the backup settings, turn backup on or off, restore files, or fix an error message?
Please share a screenshot of what you see, making sure to hide any personal information. That will help to understand the issue.
Well, I'm old and all I know is that normally backup works behind the scene but recently my document I'm typing on will freeze and the backup will spin for 30 seconds and then go back to normal and then I can type again. I set the back up to a longer time, like 30 minutes, but it still stops and does the spinning. So annoying!
Could you please share a screenshot of the situation to confirm where you are seeing this?
