Microsoft 365 and Office | OneDrive | For home | Android
A Microsoft file hosting and synchronization service.
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Donload Microsoft Nokia photos
Old OneDrive Photos are gone?
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Matt Essig
0
Reputation points
I had a bunch of photos in my OneDrive previously. I started a backup of photos from a new phone and now all of my old photos are gone. The only photos I see are from my new phone backup... Except in one place. I can see some of my old photos in the "on this day" album. Otherwise, I can't find any other old photos from not on that day. They are not all in the trash. Though, funny enough, there is one old photo that I deleted on Monday that's in there. If it helps, the photo in the trash says it came from "My Files > SkyDrive Camera Roll"
I thought maybe I'd try "restoring my OneDrive" could fix it, but no matter how many times I verify my identity, it fails and says "try logging out and back into OneDrive" which I have also done multiple times. So, either help me access my "restoring my OneDrive" to see if I can save them. Or help me locate my old photos another way
Microsoft 365 and Office | OneDrive | For home | Android
2 answers
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Vedashri Chaudhari 5 Reputation points2026-06-28T04:47:25.0333333+00:00 If some of your older photos are still appearing in "On This Day", it suggests that OneDrive may still have metadata or copies of some of those files, even if they aren't visible in your main Photos view.
A few things you can check:
Browse My Files, especially folders such as Pictures, Camera Roll, or SkyDrive Camera Roll, instead of relying only on the Photos tab.
Use the OneDrive search feature to look for an older photo by file name or date, if you remember one.
Check whether you're signed in with the same Microsoft account that originally stored the photos.
Review the Recycle Bin on both the OneDrive website and your device, as they may not always show the same items.
If the photos still can't be found and the Restore your OneDrive feature is failing after identity verification, it may require Microsoft Support to investigate the account, as they can check whether files were moved, synchronized incorrectly, or are still recoverable from the service.