I cannot cancel meetings from my calendar that were automatically transferred from Skype

Question

I cannot cancel meetings from my calendar that were automatically transferred from Skype

Francesca Bertelli 20

Hello, hope someone can help me. On my Teams calendar there are a number of recurring meetings that were probably transferred over directly from Skype. It is really annoying because, although I can schedule other meetings during those times, they appear as overlapping and it looks confusing. When I try to cancel either the occurrence or the series, I alwayys get an error message saying to try again later and I cannot get rid of them. Anyone knows how to get around this glitch? Thanks in advance. Francesca

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Answer accepted by question author

Alina Le 5,080 Independent Advisor

Hello @Francesca Bertelli

As i have reviewed, you have recurring meetings showing up in your Teams calendar that seem to have been carried over from Skype. Even though you can book other meetings at the same time, these entries remain visible and give the impression of overlapping. When you try to cancel them, you receive an error message and the meetings stay in place.

To guide you better, it helps to know:

Do these meetings show you as the organizer or only as an attendee?
Are you using Outlook together with Teams, or only the Teams calendar view?
Do the same meetings appear in your Outlook calendar

Along the way, I will also share a few simple steps you can try to double‑check what might be happening on your end.

1/ Check the organizer field

Open one of the meetings and look at the organizer.

If it shows another person, you cannot cancel the series.

In that case, choose “Decline” so the series is removed from your calendar.

2/ Delete from Outlook

Since Teams calendar is connected to Outlook, open Outlook (desktop or web).

Go to your calendar, find the same recurring meeting, and delete it there. This often works more reliably.

3/ Decline the series

If you are listed as an attendee, open the meeting invite and choose “Decline” for the series.

This should remove it from your Teams calendar.

4/ Refresh the sync

After making changes, sign out of Teams and Outlook, then sign back in. This refreshes the calendar sync and clears entries that were stuck.

If the issue still remains after trying all the steps above, please share a screenshot or provide more detailed information. I will check the situation and continue to support you.

Kind regards,

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Alina Le 5,080 Reputation points Independent Advisor

2026-07-21T13:03:19.33+00:00

Good day

I have tested this with my colleague and attached the images below for your reference.

Please kindly test it on your end and let me know the result so that I can further assist you.

1/ If you are the organizer:

2/ If you are not the organizer:
Alina Le 5,080 Reputation points Independent Advisor

2026-07-24T14:26:11.4333333+00:00

Hi

It must be difficult situation for when you're unable to edit or cancel the meeting from both versions of Teams.

At this point, the only thing I can think of is to check the Outlook web version (https://outlook.cloud.microsoft/). If you try accessing your Calendar from Outlook, it may help determine whether the issue is with Teams or not.

Have a nice weekend!

2 additional answers

Your answer

Alina Le 5,080 Reputation points Independent Advisor

2026-07-21T13:03:19.33+00:00

Good day

I have tested this with my colleague and attached the images below for your reference.

Please kindly test it on your end and let me know the result so that I can further assist you.

1/ If you are the organizer:

2/ If you are not the organizer:
Alina Le 5,080 Reputation points Independent Advisor

2026-07-24T14:26:11.4333333+00:00

Hi

It must be difficult situation for when you're unable to edit or cancel the meeting from both versions of Teams.

At this point, the only thing I can think of is to check the Outlook web version (https://outlook.cloud.microsoft/). If you try accessing your Calendar from Outlook, it may help determine whether the issue is with Teams or not.

Have a nice weekend!

Answer 1

Francesca Bertelli 20

Hello again, I was able to cancel all the unwanted meetings from Outlook. Thank you again for your help, now my calendar looks much more efficient.

Best, Francesca

Alina Le 5,080 Reputation points Independent Advisor

2026-07-27T06:43:03.9233333+00:00

Good day

I am so glad to hear that.

If you need any further assistance while using Office 365 apps, please feel free to reach out to this forum again.

Hope you have a great week ahead!

Answer 2

Francesca Bertelli 20

Thank you, I am the organizer, but I cannot edit or delete either the series nor the occurrence. I either get a blank screen or a message stating that the system is unable to cancel the meeting. Please see attached screenshots. Don't know what to do, it is a glitch of sort, but how to go around it, no clue. If you have other ideas, please let me know.

Thanks.

Francesca

User's image

Alina Le 5,080 Reputation points Independent Advisor

2026-07-22T16:30:01.69+00:00

Hi,

Thank you for your update.

I will review this issue again based on the information you provided and update you soon.
Alina Le 5,080 Reputation points Independent Advisor

2026-07-23T03:21:58.06+00:00

Hi,

May I confirm whether you are also the organizer of these meetings that originated from Skype?

Based on the first screenshot you shared, I can see that the meeting could not be loaded, so you were unable to navigate to the "Edit series" button as described in my previous guidance. It also appears that you are using the Teams desktop app.

Could you please try accessing the meeting through the Teams web version to see if it loads successfully? If it does, please check whether you can follow my previous guidance.

https://teams.cloud.microsoft/

Since this issue is related to Skype, it may be more complicated than a typical Teams issue. However, I hope it can be resolved through this conversation.
Francesca Bertelli 20 Reputation points

2026-07-23T12:10:19.1166667+00:00

Hello, thanks for trying to help. Yes, I was the organizer also of the Skype meetings. I have tried what you suggested and accessed Teams online, but the results are the same, I get the same blank screen or the message that the meeting cannot be cancelled. Unfortunately all the old meetings are still there.