Can't install latest Surface Pro update

Question

Can't install latest Surface Pro update

Thomas B 25

I own a Surface Pro 10 for Business.

Wanted to install the latest driver package from here: https://www.microsoft.com/en-us/download/details.aspx?id=105947

Ends up in a rollback after this message:

{89A195DA-8E5C-4391-A61F-A43F782C8F3D}

In the event viewer I can see the follwing entry:

Product: Surface Pro 10 for Business Update 26.051.6833.0 -- Error 1721. There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor. Action: AMD64_InstallDrivers_PS, location: C:\Program Files\SurfaceUpdate\, command: powershell -executionpolicy unrestricted -NoProfile -NonInteractive -Window Hidden -Command "& {Get-ChildItem -Recurse -Include *.inf | ForEach-Object {pnputil -i -a $_}}"

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Answer 1

Thomas B 25

Was able to cheat my way around.

Used the MSI file, stopped at the error, opened the powershell, went to the C:\Programm Files\SurfaceUpate folder as admin and executed

Get-ChildItem -Recurse -Filter "*inf" | ForEach-Object {C:\Windows\system32\PNPUtil.exe /add-driver $_.FullName /install }

Worked like a charm. But in my case there were no new drivers.

S.Sengupta 30,991 Reputation points MVP Volunteer Moderator

2026-06-26T01:29:53.28+00:00

Smart fix — you bypassed the MSI's blocked PowerShell by running the same pnputil command manually as admin. No new drivers just means Windows Update had already delivered them; the firmware portion of the package stages separately and applies on reboot. Check Device Manager → View → Devices by driver date to confirm what actually changed.