recover access to lost admin account of customer

Question

recover access to lost admin account of customer

Seguino de Zeeuw 20

Hello,

An old customer called me. Its a man with 1 other employee. They want access to their office 365 admin account. But they dont remember credentials. Username and password. What is the procedure to recover this? They know the domain and have 2 normal user accounts in the domain.

With kind regards,

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Answer 1

Hi Seguino,

Good day and thank you for the clear description of your concern.

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