hotmail forwarded to mystery account

DP 20 Reputation points
2026-06-18T15:25:35.1466667+00:00 
When people send me an email message to to my hotmail account, they get a reply from ******@outlook.com  saying  SN1PEPF0002BA4B.mail.protection.outlook.com rejected your message to the following email addresses: ******@hotmail.com


The email was not sent to ******@hotmail.com

I do not want this address to receive my email
Outlook | Web | Outlook.com | Account management, security, and privacy
Answer accepted by question author
EmilyS726 269K Reputation points Independent Advisor
2026-06-18T16:00:07.6166667+00:00

Hello,

I am going to share with you the comprehensive list of things to do, please feel free to skip those you already did.

Please complete these steps on a computer, not on a smartphone or tablet.

====================

First, go to https://www.outlook.com and sign in.

Click the gear icon in the top right corner to open Settings.

Under Mail, review the following areas:

Rules

If any rules are listed, delete all of them.

Conditional formatting

If anything is set up there, delete it.

Forwarding and IMAP

If you see any entries or settings you did not create, remove them. Turn off POP and IMAP.

Junk

Review Safe sender and blocked list. If you don't recognize any, remove them.

If you do find anything you didn't set up above and have to remove it, please continue with these steps:

Go to https://account.live.com.

Under Your info > Sign-in preferences, review all aliases on the account. If you see any alias you do not recognize, remove it.

Next, go to the Devices section of your Microsoft account and remove any devices you do not recognize.

====================

Please also do the following in Security section

Change your password

Enable two-step verification

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