Inquiry Regarding Microsoft Copilot Business Licensing for Microsoft Education License Holders

Hello @Thishni Perera
Based on my understanding, Microsoft offers different licensing models for Copilot depending on the tenant type (commercial vs education). For education customers, you generally should not use a Copilot license purchased under a commercial (business) plan. Instead, Copilot must be aligned with education licensing:

• Microsoft 365 A3 Extra Features for faculty
• Microsoft 365 A5 Extra Features for faculty

These licenses require users to have a qualifying base plan (Microsoft 365 A3 or A5 for faculty, or the Office 365 A3/A5 equivalents).

Additionally, if you already have Copilot for Microsoft 365 under a commercial subscription, it may not be assignable to users with Microsoft 365 Education licenses, as the Copilot add-on must match the underlying base license. To check it, please go to Billing > Purchase services and search for “Copilot” or “Extra Features” to check whether A3/A5 Extra Features for faculty licenses are available, then assign them to eligible users.

For your reference: https://learn.microsoft.com/en-us/microsoft-365/copilot/microsoft-365-copilot-licensing

However, for more targeted support in your scenario, you may want to contact your IT admin or submit a support request through the Microsoft 365 Admin Center, as this forum is mainly user-to-user support and moderators can only provide guidance based on publicly available information: https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support?view=o365-worldwide

Thank you for your understanding.

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