I am being charged monthly but I dont have subscription

The charge "Microsoft*14 Day Trial" is most likely a recurring Microsoft subscription that has been set to automatically renew, even if it originally started as a free trial. To stop the monthly charges and request a refund, follow these steps:

1. Investigate what the charge is for
   • Go to the Manage your payments page of your Microsoft account dashboard and select Investigate next to the charge: Manage your payments.
   • This will help identify which subscription or account the charge is linked to and whether it is a Microsoft 365 or other Microsoft subscription.
   • For more detail on possible causes of unrecognized charges, see: How to investigate a billing charge from Microsoft.
2. Check and cancel the subscription
   • Sign in at Services & subscriptions with any Microsoft account that might be associated with your card.
   • Find the subscription that matches the monthly charge.
   • Select Manage and then Cancel (or Upgrade or Cancel) and follow the on‑screen steps to complete cancellation.
   • If you see Turn on recurring billing instead of Manage, the subscription is already set to expire and will not be charged again.
3. Request a refund (if eligible)
   • After cancelling, check refund eligibility using the guidance in How to get a refund on a Microsoft subscription.
   • Not all cancellations result in a refund; eligibility depends on subscription type, timing, and country/region.
4. If the charge is not linked to any of your accounts
   • Use the Investigate flow on the Manage your payments page to confirm whether the charge belongs to a different Microsoft account.
   • If you still cannot locate the subscription, contact Microsoft Support via the Contact Microsoft Support entry point in the refund article or the billing investigation article so they can help trace and stop the subscription.
   • If Microsoft and you cannot find any associated account, contact the bank or card issuer to dispute the charges and, if needed, request a new card to prevent further misuse.

References:

• How to investigate a billing charge from Microsoft
• Unable to cancel your Microsoft subscription
• How to get a refund on a Microsoft subscription
• Get a refund for apps and games purchased from Microsoft Store
• Can I speak to someone? -- Billing issues - Microsoft Q&A
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