Reactivate Microsoft Office 2024 Home that arrived with the laptop and also use Microsoft 365 made available by my school.

S. entinel 20 Reputation points
2026-06-13T15:35:28.2333333+00:00

I reinstalled Windows 11 Pro on my laptop, and as a consequence, all the software was deleted. How do I permanently reactivate Microsoft Office 2024 Home that arrived with the laptop and also use Microsoft 365 made available by my school?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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Manoel Barros 22,030 Reputation points Independent Advisor
2026-06-13T16:27:34.3633333+00:00

Hi!

Generally, the pre-installed Office suites are linked to the account you linked to your laptop. First, it's important to verify that the license is linked to it.

Go to https://account.microsoft.com/services > Log in with the same account linked to your laptop before reinstalling Windows > Check if Office 2024 Home appears in the list of subscriptions/licenses.

  • If your school account is the same account you first used on the laptop, you will need to log in with your school account.

It's worth remembering that it's not recommended to use two Office suites on the same computer. I recommend using Microsoft 365 while you have a school subscription. Uninstall all Office versions installed on your computer to avoid conflicts, and then install MS 365 from scratch.

  1. Open Windows Settings (Windows + I) > Apps > Installed Apps > Uninstall any product named Microsoft 365 or Microsoft Office (Click ●●● > Uninstall).
  2. Restart your computer.
  3. Go to https://account.microsoft.com/services > Sign in with your school account > Expand Microsoft 365 or Microsoft Office > Install Desktop apps... > Wait for the app to download and install.
  1. Open Word or Excel, and sign in with your school account to validate your license.

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  1. AI answer

    2026-06-13T15:35:40.4166667+00:00

    To use both Office 2024 Home (that came with the laptop) and Microsoft 365 from school after reinstalling Windows, two things are needed: reinstalling and activating the OEM Office 2024 license, and then signing in with the school account for Microsoft 365.

    1. Reactivate Office 2024 Home that came with the laptop
    2. Open a browser and go to the Microsoft 365/Office apps portal: https://m365.cloud.microsoft/apps.
    3. Sign in with the personal Microsoft account that was originally used to activate the Office 2024 Home license on this device (often the account used during the laptop’s first‑time setup).
    4. From the Apps page, select Install apps → Install to download the Office installer.
    5. Run the downloaded installer and complete setup.
    6. After installation, open Word or Excel. When prompted to sign in for activation, use the same personal Microsoft account as in step 2.
    7. Go to File → Account and confirm that the product information shows the Office 2024 (non‑subscription) license as activated.

    If the device came with a pre‑installed Office offer that must be redeemed again, follow the OEM’s instructions or, if there is a product key/offer card, redeem it at https://setup.office.com while signed in with the personal Microsoft account, then install from that account’s Services & subscriptions page.

    1. Use Microsoft 365 from school on the same device
    2. In any Office app (Word, Excel, etc.), go to File → Account.
    3. Under User Information, add or sign in with the school work/school account (the one that has the Microsoft 365 subscription from the institution).
    4. The app can stay activated with the personal account (Office 2024 Home) while also being signed in with the school account for Microsoft 365 services (OneDrive, SharePoint, etc.).
    5. If activation issues occur
    • If Office shows as not activated or in reduced functionality mode after reinstalling, use the activation guidance in Activate Office for Windows and Reactivate Microsoft 365 or Office to troubleshoot sign‑in and license issues.
    • If the reinstall or hardware changes cause an activation limit problem for a one‑time‑purchase license, follow the steps in Activate Office after reinstalling or installing on a different device (including phone activation if required).

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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