Multiple users are having issues with Outlook crashing when adding Zoom details to a meeting

Goggal0r 0 Reputation points
2026-06-10T19:27:54.3833333+00:00

It started yesterday with a single user complaining about Outlook crashing every time the add a Zoom (using the zoom addin) to a meeting invite. I went through some of the standard steps clearing officecache, logging out and back in, re-sync the connection from zoom, even created a new Outlook profile but same result.

I left it there to do further research and handle other issues; now come today I have three more people reporting the same issue and even testing it on my computer I see the same behavior.

Anyone else have this happening?

Microsoft 365 using Outlook Classic (New Outlook and OWA dont seem to be affected)
Windows 11 both 25h2 and 24h2

Outlook | Windows | Classic Outlook for Windows | For business

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Goggal0r 0 Reputation points
2026-06-10T20:25:01.4466667+00:00

I have found the issue. Seems like it was due to some update issues. After forcing Outlook to update it has resolved the issue.

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