Sticky notes not syncing in Outlook browser on home PC

Question

Gabe 20

Hello. My sticky notes are not syncing in my work account in Outlook browser on my home PC.

They sync correctly to the Sticky Notes app on my home PC, and they sync correctly to my work account on my work laptop.

0 comments

Answer accepted by question author

SD - IA 180.3K Independent Advisor

Thanks, I completely missed it :)

Please try this, and let me know if it works, my community colleague suggested that in a Reddit thread and it worked.

Try this, please.

Press Windows + R, type %localappdata%\Microsoft, and press Enter.

Delete the Olk and OneAuth folders.

Restart Outlook.

This only removes temporary Outlook data that will be recreated automatically. Please try reconfiguring the account and let me know.

I’m eager to hear back and work together to find a solution.

Gabe 20 Reputation points

2026-06-04T15:33:44.3066667+00:00

This worked! Thanks so much for your help, I really appreciate it
SD - IA 180.3K Reputation points Independent Advisor

2026-06-04T16:03:10.81+00:00

Awesome! Thanks for letting me know.

2 additional answers

Gabe 20 Reputation points

2026-06-04T15:33:44.3066667+00:00

This worked! Thanks so much for your help, I really appreciate it
SD - IA 180.3K Reputation points Independent Advisor

2026-06-04T16:03:10.81+00:00

Awesome! Thanks for letting me know.

Answer 1

SD - IA 180.3K Independent Advisor

Hi,

In Outlook, you click 9 dots > OneNote, and then sticky Notes. Does that not open, or am I missing a way to open Sticky Notes?

On the webpage, click the Lock icon on the browser's address bar on the left.

Click Cookies.

On the popup that opens, remove all cookies one by one, by selecting each cookie and remove the same.

Reload the page and sign in again using the credentials.

I’m eager to hear back and work together to find a solution.

Gabe 20 Reputation points

2026-06-03T18:14:17.5766667+00:00

I'm accessing notes in the browser version of Outlook. See photo for where I'm accessing the folder. I've tried removing cookies (I'm using Vivaldi so the method is a bit different to the one you described) and relogging but nothing changes. Previously, the notes would be visible but changes wouldn't sync. Now, the notes refuse to load at all (as in the screenshot).

Answer 2

mrrrp mrow 20

Are you logged in on the same account on both devices? If not your notes can't sync (correct me if I'm wrong)

Gabe 20 Reputation points

2026-06-03T16:09:12.4866667+00:00

Yes, definitely the same account