Azure Artifact Signing identity validation stuck In Progress for 2 weeks

Ean Krenzin-Blank 5 Reputation points
2026-06-02T16:34:26.65+00:00

Hello Microsoft Azure / Artifact Signing support team,

Our Azure Artifact Signing organization identity validation has remained in In Progress status for approximately 2 weeks. The Azure portal support flow says that if the validation remains In Progress for more than 7 days and required documents have already been submitted, we should contact support rather than create additional identity validation requests.

Details:

  • Service: Azure Artifact Signing
  • Resource: OrchardAi / orchardai
  • Organization name: Orchard AI
  • Identity type: Public / Organization
  • Country/region: United States
  • Status: In Progress
  • Identity validation ID: available privately if needed; public-safe suffix: e2495

This is blocking our ability to sign Windows application artifacts. Could someone from Microsoft please check whether the validation is waiting on manual review, third-party verification, or additional action from our side?

Please let us know if you need the full identity validation ID or subscription details via a private channel.

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)


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