Azure Signing Account Identity Verification - email verification

Question

Azure Signing Account Identity Verification - email verification

Jon Zeolla 0

I need to complete email verification but I don't see an email in my inbox. Is there a way to resend it? I already finished all the other steps in the verification process for an Org I've checked spam, and I was receiving other emails from Microsoft during this process to the inbox, just not the email verification email I did search around and the only things I could find were to open an issue here or a support issue (which last time, took about a week to get anywhere which doesn't work for the 7 day expiration of the process)

Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2026-06-01T12:28:08.06+00:00

Hello Jon Zeolla,

There is currently no option to resend the verification email.

Since you've already checked your spam/junk folder, please confirm that the email address used for verification can receive emails containing links from external senders and is not being blocked by your organization's mail policies.

If everything appears to be configured correctly and the email is still not received, please delete the current identity verification request and submit a new one using a different email address.
Jon Zeolla 0 Reputation points

2026-06-01T12:40:05.15+00:00

@Sridevi Machavarapu yes it can. I'm actively getting other emails from Microsoft with links to this inbox including before and after I started identity verification
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2026-06-01T12:43:13.2366667+00:00

Hello Jon Zeolla,

Could you please try deleting the current identity verification request and submit a new one using a different email address.
Jon Zeolla 0 Reputation points

2026-06-01T12:47:02.36+00:00

Too bad there doesn't seem to be a resend option. Thanks

Your answer

Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2026-06-01T12:28:08.06+00:00

Hello Jon Zeolla,

There is currently no option to resend the verification email.

Since you've already checked your spam/junk folder, please confirm that the email address used for verification can receive emails containing links from external senders and is not being blocked by your organization's mail policies.

If everything appears to be configured correctly and the email is still not received, please delete the current identity verification request and submit a new one using a different email address.
Jon Zeolla 0 Reputation points

2026-06-01T12:40:05.15+00:00

@Sridevi Machavarapu yes it can. I'm actively getting other emails from Microsoft with links to this inbox including before and after I started identity verification
Sridevi Machavarapu 33,820 Reputation points Microsoft External Staff Moderator

2026-06-01T12:43:13.2366667+00:00

Hello Jon Zeolla,

Could you please try deleting the current identity verification request and submit a new one using a different email address.
Jon Zeolla 0 Reputation points

2026-06-01T12:47:02.36+00:00

Too bad there doesn't seem to be a resend option. Thanks