The subscription is a Visual Studio Enterprise Subscription – MPN is currently disables and Have credit .

For a disabled Visual Studio Enterprise (MPN) Azure subscription with remaining credit, the options depend on why it was disabled.

1. If the Visual Studio subscription itself expired or was removed

• When a Visual Studio subscription ends, all benefits including the monthly Azure dev/test credit stop.
• The associated Azure credit subscription is then disabled at the time specified in the email notifications.
• To continue using Azure with monthly credit, do one of the following:
  • Renew the Visual Studio Enterprise subscription.
  • Purchase a new Visual Studio subscription that includes Azure dev/test credit.
  • Ask the organization’s Visual Studio subscription admin to assign a new subscription that includes the monthly credit.
• To preserve existing resources, transfer them to another Azure subscription (for example, another dev/test or pay-as-you-go subscription) before the current subscription is disabled. Use the documented resource move process to move resource groups/subscriptions.

2. If the Azure credit subscription is already disabled

• Once the Azure subscription created from Visual Studio credit is disabled, it can be re-enabled only as a pay-as-you-go subscription by switching the offer:
  • Follow the documented steps to switch the Azure offer so the disabled dev/test credit subscription becomes a pay-as-you-go subscription.
  • After conversion, charges are billed normally (no dev/test credit), but existing resources become usable again.

3. If the issue is a general disabled Azure subscription (billing/spending limit)

• Common reasons and actions:
  • Credit or spending limit reached: remove the spending limit so the subscription can continue as pay-as-you-go.
  • Past-due bill: pay the outstanding balance; reactivation can take up to 24 hours.
  • Canceled subscription (pay-as-you-go): sign in to the Azure portal → Subscriptions → select the canceled subscription → Reactivate.
• After reactivation, most resources resume automatically, but some may need to be manually restarted.

4. If the subscription was blocked or deleted due to inactivity

• If only blocked, follow the guidance in the inactivity article to understand what happens and how to proceed.
• If the subscription was deleted due to inactivity, it cannot be reactivated; a new subscription must be created and resources recreated from backups if available.

5. If partner/MPN is involved via a CSP partner

• If the Visual Studio Enterprise (MPN) Azure subscription is under a partner’s Azure plan, the partner (with global admin + admin agent roles) can reactivate canceled Azure subscriptions from Partner Center under the customer’s Azure plan → Inactive Azure subscriptions → Reactivate subscription.
• If the customer or billing owner canceled it in the Azure portal, that owner must sign in and complete the reactivation.

6. When to contact support

• If the subscription is disabled and the portal does not show a clear banner or option to reactivate, or if reactivation does not complete within the documented time, open a free Azure billing support request so a billing engineer can review the subscription state and available options.

Summary of practical steps:

1. Confirm whether the Visual Studio Enterprise subscription (MPN) is still active; if not, renew or obtain a new one if monthly credit is required.
2. If the Azure subscription is disabled, either:
   • Convert it to pay-as-you-go (switch offer) to re-enable and use existing resources, or
   • If still active but limited, remove the spending limit or resolve any past-due balance.
3. If managed via a partner, ask the partner to reactivate the Azure subscription in Partner Center.
4. If none of the above options appear in the portal, raise an Azure billing support request for direct assistance.

References:

• Reactivate a disabled Azure subscription
• Renew an expired subscription, purchase a new one, or transfer your Azure resources
• Get started with your individual Azure Credit Subscription
• Maintain a Visual Studio subscription for Azure credit access
• Azure for Visual Studio subscribers
• Manage subscriptions and resources under the Azure plan
• I need help with bill waiver on my subscription but cannot open a support ticket. - Microsoft Q&A