Media Creation Tool Error Code: 0x80070143 - 0x20000

Folks 20 Reputation points
2026-05-29T04:15:53.62+00:00

Hello Support Team,

I encountered an issue while using the Media Creation Tool on my Windows PC. The tool failed to run and displayed the following error message:

“There was a problem running this tool. We’re not sure what happened, but we’re unable to run this tool on your PC. If you continue experiencing problems, reference the error code when contacting customer support. Error code: 0x80070143 - 0x20000”

The issue appears immediately when attempting to launch or run the tool. I would appreciate your assistance in identifying the cause and resolving this problem.

Thank you.

Screenshot 2026-05-29 111321

Windows for home | Windows 11 | Install and upgrade
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Answer accepted by question author
Ivan B 124.5K Reputation points Independent Advisor
2026-05-29T05:07:01.37+00:00

Hi,

Are you using the Media Creation Tool on Windows 7 or Windows 8/8.1?

This error is due to the TLS 1.0 protocol. If you are on Windows 7, you need to update to SP1 and perform this procedure: first, access the Start menu > Control Panel > System > System Protection > Create a restore point and give it the name you want.

After you open Notepad, paste the code below and save it as a .reg file:

`

Windows Registry Editor Version 5.00`

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\WinHttp] "DefaultSecureProtocols"=dword:00000a00

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Internet Settings\WinHttp] "DefaultSecureProtocols"=dword:00000a00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.1\Client] "DisabledByDefault"=dword:00000000 "Enabled"=dword:00000001

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\Protocols\TLS 1.2\Client] "DisabledByDefault"=dword:00000000 "Enabled"=dword:00000001

`

Execute the registry file and restart your PC and test again.

If you want to create a Windows 10 or 11 installation drive, you can use an alternative like Rufus and download the ISO from the official Microsoft website.

https://www.microsoft.com/en-us/software-download/windows11

https://www.microsoft.com/en-us/software-download/windows10iso

Credits: https://learn.microsoft.com/pt-br/answers/questions/4339869/erro-media-creation-tools-(no-windows-7)-0x80072f8

Thanks

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