why is my one year subscription passkey for Office 365 not working?

Stuart Prenty 20 Reputation points
2026-05-27T09:35:27.5333333+00:00

why is my one year subscription passkey for Office 365 not working?

Typed in the long code several times - but not working

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
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Answer accepted by question author
Pavle Peković 6,940 Reputation points Volunteer Moderator
2026-05-27T10:04:22.1266667+00:00

Please, follow instructions from this article: https://support.microsoft.com/en-us/office/where-to-enter-your-office-product-key-0a82e5ae-739e-4b92-a6f4-2ec780c185db

If there is an error, please share with us exact error message and/or error code.

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