How to cancel subscription.

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How to cancel subscription.

Gillian Stewart 10

I want to cancel my MicroSoft 365 subscription immediately, please.

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AI answer

To cancel a Microsoft 365 subscription for home immediately, use the Services & subscriptions page for the same Microsoft account that was used to purchase the subscription.

Go to the Services & subscriptions page at https://account.microsoft.com/services and sign in with the Microsoft account that owns the subscription.
Under Services & subscriptions, locate the Microsoft 365 subscription that should be canceled.
Select Manage next to that subscription.
If recurring billing is on, select Cancel subscription (it might appear as Upgrade or Cancel) and follow the prompts to confirm cancellation.
- If instead of Cancel subscription there is a Turn on recurring billing link, the subscription is already set to expire on the date shown and no further charges will occur; it can be used until it expires.
If the subscription was purchased with recurring billing through a third-party retailer (such as Amazon, Best Buy, or a mobile app store), contact that retailer directly to cancel and manage billing.

After cancellation of a Microsoft 365 Basic, Personal, Family, or Premium subscription, the storage allowance reverts to the free level (5 GB of cloud storage plus 15 GB Outlook.com storage). If more than the free allowance is in use, uploading or syncing new OneDrive files and sending or receiving Outlook.com email will be blocked, and OneDrive content may be deleted after a period of time.

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2 additional answers

Answer 1

Amit Rodrigues 0

how do i cancel my microsoft 365 subscription

Stefan Blom 352.7K Reputation points MVP Volunteer Moderator

2026-07-05T00:25:05.7466667+00:00

@Amit Rodrigues

Generally, sign in to your account at https://account.microsoft.com/services , turn off recurring billing and then cancel.

If you need further assistance from your peers in Q&A, start your own thread. Use the Ask a question option. Good luck.

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Answer 2

AI bot replied:

To cancel a Microsoft 365 subscription for home immediately, use the Services & subscriptions page for the same Microsoft account that was used to purchase the subscription. Go to the Services & subscriptions page at https://account.microsoft.com/services and sign in with the Microsoft account that owns the subscription. Under Services & subscriptions, locate the Microsoft 365 subscription that should be canceled. Select Manage next to that subscription. If recurring billing is on, select Cancel subscription (it might appear as Upgrade or Cancel) and follow the prompts to confirm cancellation. If instead of Cancel subscription there is a Turn on recurring billing link, the subscription is already set to expire on the date shown and no further charges will occur; it can be used until it expires. If the subscription was purchased with recurring billing through a third-party retailer (such as Amazon, Best Buy, or a mobile app store), contact that retailer directly to cancel and manage billing.

Most helpful. Thank you.