Organization identity validation as the billing account type

The error occurs because the subscription’s billing account is of type Individual, but Artifact Signing organization identity validation requires a billing account whose type indicates Enterprise/Organization.

For Artifact Signing:

• A billing account with Account Type “Individual” (Microsoft Customer Agreement – Individual) can only be used for Individual identity validation.
• A billing account with Account Type “Enterprise/Organization” (Microsoft Customer Agreement – Enterprise, or Enterprise Agreement) can only be used for Organization identity validation.
• An individual billing account cannot be used to validate an organization identity, and an organization billing account cannot be used to validate an individual identity.

To move forward:

1. Verify the billing account type on the subscription used for Artifact Signing, as described in the prerequisites.
2. If the billing account is Individual, either:
   • Use Individual Developer identity validation instead of Organization, or
   • Work with the appropriate Microsoft billing channel to obtain a subscription under a Microsoft Customer Agreement – Enterprise/Organization or an Enterprise Agreement and then use that subscription for Artifact Signing.
3. Ensure that the billing account information (legal name, billing address, organization details) exactly matches what should appear on the Artifact Signing Public Trust certificate profile before starting identity validation.
4. If there are still issues with the billing account or subscription setup, open a support request from the Azure portal under Help + support (requires a support plan) or use the support options listed in the Artifact Signing FAQ (Azure Support, Microsoft Q&A with the artifact-signing tag, or Stack Overflow with the trusted-signing tag).

References:

• Quickstart: Set up Artifact Signing
• Artifact Signing FAQ
• Troubleshoot issues when you sign up for a new account in the Azure portal
• Troubleshoot subscription access after you sign a Microsoft Customer Agreement
• I can't sign in to my Microsoft account