All settings corrected. I receive emails in Japanese, please fix this. Been going on for years.

Question

All settings corrected. I receive emails in Japanese, please fix this. Been going on for years.

Mogen Haggerty 0

I have done every step that your own live chat support team, every microsoft forum and every AI on planet Earth has said to do, and I still get emails from microsoft in Japanese. This has been going on for as long as I can remember. It is ridiculous. All of the settings I have been told to check were never incorrect, always been USA/English. Somebody needs to reach out to me and resolve this.

Hornblower409 14,955 Reputation points

2026-05-19T03:10:17.93+00:00
@Mogen Haggerty said

Somebody needs to reach out to me and resolve this.

You will not get a reply from Microsoft Support by posting in this forum. You will need to initiate the contact with them directly.

Logon to https://outlook.live.com/

From the main menu: Help -> ? Help

{This should open the Help side panel}

Search Help -> {Your problem} and press Enter

Still need help? [Yes]

If you get "We're here to help": Tell us your problem -> {Your problem, again} [Get Help]

[Sign In] {Use any Outlook/Microsoft account}

Choose a support option -> Chat with a support agent in your web browser
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Your answer

Hornblower409 14,955 Reputation points

2026-05-19T03:10:17.93+00:00

@Mogen Haggerty said

Somebody needs to reach out to me and resolve this.

You will not get a reply from Microsoft Support by posting in this forum. You will need to initiate the contact with them directly.

Logon to https://outlook.live.com/

From the main menu: Help -> ? Help

{This should open the Help side panel}

Search Help -> {Your problem} and press Enter

Still need help? [Yes]

If you get "We're here to help": Tell us your problem -> {Your problem, again} [Get Help]

[Sign In] {Use any Outlook/Microsoft account}

Choose a support option -> Chat with a support agent in your web browser
Deleted

This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.