Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
Microsoft Authenticator Cloud Backup - Something went wrong. Please send us logs using the Send logs option.
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Loh
10
Reputation points
It seems like the whole Cloud Backup module is down, cannot restore or back up now
Microsoft Security | Microsoft Authenticator
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 7.000000000000001%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
Carolyne 1,151 Reputation points Microsoft Employee2026-06-23T08:12:08.5366667+00:00 This site provides updates in the vent of service degradation- (https://status.cloud.microsoft.com)
Troubleshoot problems with Microsoft Authenticator using this doc that covers the Send Feedback/logs processhttps://support.microsoft.com/en-us/authenticator/troubleshoot-problems-with-microsoft-authenticator
Then review Microsoft Authenticator FAQs for general troubleshooting
https://support.microsoft.com/en-us/authenticator/microsoft-authenticator-faqs
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