I keep getting calls from Microsoft to verify my login (automated call)

Anna 0 Reputation points
2026-05-15T11:56:38.63+00:00

I already have received 6 calls from Microsoft (nr +1 855-330-8653) every hour 2 calls, I don't have number added to Microsoft profile and I am not trying to login to my profile using a call option and my login activity is only when I have logged in. It is very annoying receiving these calls every hour.

Microsoft Security | Microsoft Authenticator
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  1. AI answer

    2026-05-15T11:56:54.79+00:00

    Those calls are almost certainly not legitimate Microsoft sign-in calls and should be treated as suspicious.

    Key points and actions:

    1. Microsoft will not proactively call to provide unsolicited technical support or to verify sign-in activity. Any unexpected call claiming to be from Microsoft should be treated as untrusted.
    2. Do not answer, follow any prompts, or provide any personal information (codes, passwords, or account details) over these calls.
    3. If unsure whether any sign-in activity is real, do not use links or phone numbers from the call. Instead, independently go to https://account.microsoft.com or https://account.live.com in a browser and review recent sign-in activity and security settings there.
    4. If any verification codes or security prompts are received that were not initiated, this can mean someone is trying to access the account or has mistyped a phone/email. Follow the guidance in the verification-code troubleshooting article to help keep the account secure and avoid repeated requests.
    5. Treat this as a potential tech support/impersonation scam. Report it to Microsoft as a scam attempt and, if needed, to local authorities:
      • Use https://www.microsoft.com/reportascam to report tech support scams.
      • In Microsoft Edge, suspicious sites can be reported via Settings and more > Help and feedback > Report unsafe site.
    6. If any device or account compromise is suspected, immediately sign in via the official account portal, change the password, review security info (phone, email, sign-in methods), and enable two-step verification using trusted methods (such as Microsoft Authenticator) as described in the security guidance.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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