Looping Glitch in iOS Authenticator

G C 0 Reputation points
2026-05-03T18:34:09.79+00:00

I’m having a big issue here. Microsoft Authenticator cannot upload the backup to iCloud despite following all the steps required.

When I open the app, it says unable to backup please sign in. When I sign in it says something went wrong.

I’m not using a vpn, my iCloud backup has the toggle enabled for Authenticator.

reinstalling the app is not a solution.

I found this post online 7 days ago, and basically it was to reinstall the app. However the issue is it’ll fetch the latest iCloud update. This is not good because I have 2FAs that need to be backed up which I’ll loose.

Similar to https://learn.microsoft.com/en-us/answers/questions/5871883/authenticator-keeps-saying-sign-in-to-update-your

Many others have this issue and this needs to be fixed!

Microsoft Security | Microsoft Authenticator
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